Customer Service Pro — Hiring Bonuses & On‑the‑Job Training

U-Haul; San Juan Capistrano (CA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance & prescription plans

Paid holidays and sick days

401(k) savings plan

ESOP

Gym reimbursement program

Life insurance

Legal program

Identity theft protection

Job summary

U-Haul is hiring a Customer Service Representative to be the friendly face helping customers at our locations. You will assist customers, inspect and maintain equipment, and use mobile tech to dispatch and return gear, with on-the-job education and opportunities to grow.

This role requires evenings, weekends or holidays, a valid driver's license, and a high school diploma or equivalent. Starting pay is $19 per hour, with benefits and bonuses described in the posting.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Customer service

Good driving record

Education

High school diploma or equivalent

Job description

U-Haul is hiring a Customer Service Representative to be the friendly face helping customers at our locations. You will assist customers, inspect and maintain equipment, and use mobile tech to dispatch and return gear, with on-the-job education and opportunities to grow.

This role requires evenings, weekends or holidays, a valid driver's license, and a high school diploma or equivalent. Starting pay is $19 per hour, with benefits and bonuses described in the posting.