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U-Haul International, Inc.; Reno (NV); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Two paid interviews

Hiring bonus $100

Cash bonus $300 upon certification

Health insurance

401(k) Savings Plan

Employee discounts

Vacation & sick days

Life insurance

ESOP

Job summary

U-Haul is seeking a Customer Service Representative to be the face of our service, helping customers with rentals and equipment checks. The role involves using U-Scan tech, moving and hooking up trucks, and inspecting equipment.

Training is provided and the company emphasizes quick onboarding and on-the-job education. The position includes interviews and paid bonuses, including a $100 hiring bonus and a $300 cash bonus after certification through our program at Sparks, NV retail stores.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.
• Ability to lift and move up to 50 lbs.
• Comfort with using technology and handling rentals.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot and check fluid levels.
• Educate customers regarding products and services and prepare rental invoices.
• Install hitches and trailer wiring and assist with propane and forklift certifications.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative to be the face of our service, helping customers with rentals and equipment checks. The role involves using U-Scan tech, moving and hooking up trucks, and inspecting equipment.

Training is provided and the company emphasizes quick onboarding and on-the-job education. The position includes interviews and paid bonuses, including a $100 hiring bonus and a $300 cash bonus after certification through our program at Sparks, NV retail stores.