Customer Service Pro: Fast Pay, Training & Growth

U-Haul International, Inc.; Anthem (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Discounts on Apple products, Dell, etc

MetLife auto and home insurance

Job summary

U-Haul International, Inc. is seeking a Customer Service Representative to be the face of its exceptional service, helping customers on their journeys by inspecting and maintaining equipment and assisting with rentals using U-Scan technology.

Two hands-on interviews are paid, and a $100 hiring bonus is offered. A $300 cash bonus is available after completing the Equipment Inspection and Verification certification, with opportunities for advancement and added benefits.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. is seeking a Customer Service Representative to be the face of its exceptional service, helping customers on their journeys by inspecting and maintaining equipment and assisting with rentals using U-Scan technology.

Two hands-on interviews are paid, and a $100 hiring bonus is offered. A $300 cash bonus is available after completing the Equipment Inspection and Verification certification, with opportunities for advancement and added benefits.