Customer Service Pro – Growth, Flexible Schedule & Benefits

Catie Walther - State Farm Agent; Lewes (DE); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

License reimbursement

Team building

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Career advancement

Paid time off

Training & development

Job summary

Catie Walther - State Farm Agent is seeking a Customer Service Representative to deliver excellent service at the Lewes, Delaware office. You will help clients with policy information, changes, and requests, while coordinating with team members to ensure a smooth customer experience.

The role emphasizes empathy, attention to detail, and the ability to handle multiple tasks. Spanish-speaking applicants are preferred, with opportunities for advancement and benefits including health insurance and

Qualifications

• Strong communication and interpersonal skills required.
• Detail-oriented with ability to multitask in a fast-paced environment.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Multitasking

Customer service experience

Bilingual Spanish

Job description

Catie Walther - State Farm Agent is seeking a Customer Service Representative to deliver excellent service at the Lewes, Delaware office. You will help clients with policy information, changes, and requests, while coordinating with team members to ensure a smooth customer experience.

The role emphasizes empathy, attention to detail, and the ability to handle multiple tasks. Spanish-speaking applicants are preferred, with opportunities for advancement and benefits including health insurance and