Customer Service Pro - Flexible Hours, Growth & Benefits

Chris Loeffert - State Farm Agent; Mechanicsburg (Cumberland County); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Performance-based Bonus

Health Insurance

Flexible Schedule

Paid Time Off

Training & Development

Opportunity for Advancement

Job summary

Chris Loeffert - State Farm Agent is hiring a Customer Service Representative to enhance customer experiences and support agency growth. The role involves answering inquiries, providing policy information, and assisting with claims while maintaining detailed customer records.

The ideal candidate is motivated, detail-oriented, and possesses strong communication skills. With a culture focused on growth and support, this opportunity provides a path for advancement within a community-oriented agency.

Qualifications

• Excellent communication and interpersonal skills are essential for interacting with clients.
• Must be detail-oriented and capable of managing multiple tasks effectively.
• Previous experience in customer service is preferred to ensure a seamless experience for clients.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Chris Loeffert - State Farm Agent is hiring a Customer Service Representative to enhance customer experiences and support agency growth. The role involves answering inquiries, providing policy information, and assisting with claims while maintaining detailed customer records.

The ideal candidate is motivated, detail-oriented, and possesses strong communication skills. With a culture focused on growth and support, this opportunity provides a path for advancement within a community-oriented agency.