Customer Service Pro for Home Improvement — Flexible Hours & Benefits

Lowe's Companies, Inc.; Pascagoula (MS); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is hiring a Customer Service Associate in Pascagoula, MS to greet customers, help them find products, and resolve home improvement questions with friendly, professional service. You’ll interact with customers throughout the day and support various departments as needed.

This part-time role offers flexible hours, a focus on customer care, and opportunities to learn in a busy retail environment while contributing to a helpful shopping experience at Lowe’s.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail tech experience

Basic math

Lifting 25 lbs

Job description

Lowe’s is hiring a Customer Service Associate in Pascagoula, MS to greet customers, help them find products, and resolve home improvement questions with friendly, professional service. You’ll interact with customers throughout the day and support various departments as needed.

This part-time role offers flexible hours, a focus on customer care, and opportunities to learn in a busy retail environment while contributing to a helpful shopping experience at Lowe’s.