Customer Service & Home Solutions Expert

Lowe's; Ridgeland (MS); Sur place; USD 17 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Health insurance options

Tuition assistance program

Company-matching 401(k) and ESPP

10% Associate Discount

Track to the Trades program

Résumé du poste

Lowe’s is hiring a Customer Service Associate in Ridgeland, MS. You’ll welcome customers, help them find products, and ensure a smooth checkout while delivering friendly, practical support.

Join a team that values service, growth, and community involvement, with flexible hours, bilingual opportunities, and opportunities to build skills in home improvement across departments. You’ll receive benefits including health coverage, a 401(k) plan, tuition assistance, and a store-wide discount.

Qualifications

• 6 months experience with a computer including inputting, accessing, or outputting information.
• 6 months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsabilités

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Connaissances

Customer service

Retail experience

Bi-lingual

Outils

POS systems

Description du poste

Lowe’s is hiring a Customer Service Associate in Ridgeland, MS. You’ll welcome customers, help them find products, and ensure a smooth checkout while delivering friendly, practical support.

Join a team that values service, growth, and community involvement, with flexible hours, bilingual opportunities, and opportunities to build skills in home improvement across departments. You’ll receive benefits including health coverage, a 401(k) plan, tuition assistance, and a store-wide discount.