Customer Service Pro — Flexible Shifts, Food & Fuel

Royal Farms; Baltimore (MD); On-site; USD 21,000 - 26,000; Full time

Job summary

Royal Farms in Baltimore, MD is hiring a Customer Service Associate to support store leadership with a range of duties from food prep and POS to stock and cleaning. You will deliver friendly, efficient service to every customer and help maintain brand standards.

Responsibilities include greeting customers, processing transactions, preparing made-to-order items, restocking, and ensuring safety and cleanliness on the sales floor. Flexible shifts, including weekends, are required.

Qualifications

• Must be at least 16 years old.
• Must have strong communication and customer service skills.
• Must demonstrate the ability to work both independently and as part of a team.
• Must be able to multitask effectively in a fast-paced environment.
• Must be able to learn and follow all Royal Farms safety processes and procedures.
• Prior experience in food service and/or customer service.

Responsibilities

• Greet customers, uphold service standards, answer inquiries, and assist with product selection.
• Operate the register, process payments, activate fuel/gift cards, and handle shift cash.
• Prepare made-to-order food and beverages per recipes.
• Restock products and check expiration codes.
• Maintain clean, safe store area and report hazards.
• Follow safety procedures and uphold Royal Farms standards.

Skills

Customer service

Communication

Teamwork

Multitasking

Fast-paced

Job description

Royal Farms in Baltimore, MD is hiring a Customer Service Associate to support store leadership with a range of duties from food prep and POS to stock and cleaning. You will deliver friendly, efficient service to every customer and help maintain brand standards.

Responsibilities include greeting customers, processing transactions, preparing made-to-order items, restocking, and ensuring safety and cleanliness on the sales floor. Flexible shifts, including weekends, are required.