Customer Service Representative Part Time

TMW Merchants LLC; Humble (TX); On-site; USD 17,908 - 22,386; Part time

Benefits offered by this job

Competitive hourly rate

Flexible schedules

Tuition reimbursement

Employee discounts

Job summary

TMW Merchants LLC is seeking a Customer Service Representative at K&G Fashion Superstore in Humble, Texas. This role includes handling customer purchases, returns, exchanges, and store credits while ensuring a high level of customer service.

The ideal candidate will have a customer service culture, the ability to work well with associates, and physical capabilities for the job. Flexible schedules, tuition reimbursement, and employee discounts are part of the benefits offered.

Qualifications

• Customer service culture and desire to learn and adapt to new programs.
• Ability to work well and contribute to a positive work environment.
• Physical ability to stand, walk, bend, squat, twist, lift up to 50 lbs, climb a ladder.

Responsibilities

• Handle customer purchases, returns, exchanges, store credits and discounted transactions.
• Secure cash and negotiable documents.
• Incorporate suggestive selling techniques and respond to customer inquiries.
• Assist with replenishing merchandise and store layout.
• Maintain awareness of product knowledge, promotions and advertisements.

Skills

Customer service culture

Ability to work with associates

Physical ability to lift up to 50 lbs

Job description

Role Overview

Customer Service Representative at K&G Fashion Superstore.

Responsibilities

• Handle customer purchases, returns, exchanges, store credits and discounted transactions following standard procedures.
• Secure cash and negotiable documents.
• Incorporate suggestive selling techniques and respond to customer inquiries.
• Assist with replenishing merchandise, store layout, recovery and housekeeping.
• Maintain awareness of product knowledge, POS instructions, promotions and advertisements.

Qualifications

• Customer service culture and desire to learn and adapt to new programs.
• Ability to work well and consult with associates at all levels and contribute to a positive work environment.
• Physical ability to stand, walk, bend, squat, twist, lift up to 50 lbs, climb a ladder and see fabric patterns and color differences.

Benefits

• Competitive hourly rate $13.00 - $16.25.
• Flexible schedules.
• Tuition reimbursement.
• Employee discounts on first purchase and ongoing store discounts.

EEO Statement

Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.