Customer Service Pro: Flexible Schedule, Health Benefits

Chad Hawkins - State Farm Agent; Brentwood (TN); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Chad Hawkins - State Farm Agent in Brentwood, TN is seeking a friendly Customer Service Representative to support clients with policy inquiries, updates, and claims processing. You will collaborate with the agent team to deliver accurate information and a high level of service.

The role emphasizes strong communication, detail orientation, and empathy, with opportunities for advancement and training, a flexible schedule, and a pathway to grow within the local community through a trusted insurance

Qualifications

• Strong communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication

Interpersonal skills

Multitasking

Job description

Chad Hawkins - State Farm Agent in Brentwood, TN is seeking a friendly Customer Service Representative to support clients with policy inquiries, updates, and claims processing. You will collaborate with the agent team to deliver accurate information and a high level of service.

The role emphasizes strong communication, detail orientation, and empathy, with opportunities for advancement and training, a flexible schedule, and a pathway to grow within the local community through a trusted insurance