Insurance Customer Advocate - Flexible Schedule & Growth

Brett Smalley - State Farm Agent; Chattanooga (TN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Brett Smalley - State Farm Agent is seeking a Customer Service Representative - State Farm Agent Team Member in Chattanooga, Tennessee. In this role, you will provide exceptional customer experiences, resolve inquiries, and coordinate with agency team members. A strong attention to detail and customer service skills are essential.

Ideal candidates will have previous customer service experience and a desire to help others. The position offers a competitive salary, flexible schedule, and opportunities for internal growth.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service skills

Job description

Brett Smalley - State Farm Agent is seeking a Customer Service Representative - State Farm Agent Team Member in Chattanooga, Tennessee. In this role, you will provide exceptional customer experiences, resolve inquiries, and coordinate with agency team members. A strong attention to detail and customer service skills are essential.

Ideal candidates will have previous customer service experience and a desire to help others. The position offers a competitive salary, flexible schedule, and opportunities for internal growth.