Customer Service Pro - Flexible Hours, Bonus & Growth

Jonlakampinsurance; Chattanooga, Northern (TN, KY); Hybrid; USD 30,000 - 45,000; Part time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Opportunity for advancement

Signing bonus

Training & development

Salary plus commission/bonus

Paid time off (vacation and personal/s

Job summary

State Farm agent team member in Chattanooga, TN is seeking a Part Time Customer Service Representative who is outgoing, customer‑focused, and enjoys working with the public. State Farm agents market insurance and financial services and rely on you to provide friendly, prompt service.

Responsibilities include establishing customer relationships, answering inquiries about availability, coverages, policy changes, transfers, billing questions, and educating customers on options.

Qualifications

• Organizational skills.
• Self-motivated and proactive.
• Detail oriented and customer focused.
• Ability to work in a team environment.
• Ability to relate to customers.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service for inquiries on availability, coverages, policy changes, transfers, claims, and billing.
• Use a needs-based review process to educate customers about insurance options.

Skills

Customer service

Communication

Team player

Problem solving

Organizational skills

Self-motivated

Detail oriented

Customer relationship

Education

Property and Casualty license (must be able to obtain)

Job description

State Farm agent team member in Chattanooga, TN is seeking a Part Time Customer Service Representative who is outgoing, customer‑focused, and enjoys working with the public. State Farm agents market insurance and financial services and rely on you to provide friendly, prompt service.

Responsibilities include establishing customer relationships, answering inquiries about availability, coverages, policy changes, transfers, billing questions, and educating customers on options.