Customer Service Pro — Flexible Hours & Growth Opportunities

Rusty Smith - State Farm Agent; Cumming (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Flexible hours

Growth opportunities

Job summary

Rusty Smith - State Farm Agent is seeking a Customer Service Representative to join a local State Farm agency in Georgia. You will establish relationships with customers, handle inquiries about insurance products, and support daily office operations.

The ideal candidate is personable, detail-oriented, and able to multi-task in a fast-paced environment. Previous customer service experience and strong communication skills are a plus; training and licensing support are provided.

Qualifications

• Excellent interpersonal and communication skills required.
• People-oriented and able to build customer relationships.
• Organizational and multitasking abilities.
• Self-motivated with a strong work ethic.
• Detail-oriented with good reporting to the agent.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly service, including inquiries about insurance products, coverages, changes, transfers, claims, and billing.
• Maintain a strong work ethic with a daily commitment to success.

Skills

Interpersonal skills

Written & verbal

People-oriented

Organizational skills

Self-motivated

Detail oriented

Customer service

Computer skills

Multi-tasking

Reporting to agent

Job description

Rusty Smith - State Farm Agent is seeking a Customer Service Representative to join a local State Farm agency in Georgia. You will establish relationships with customers, handle inquiries about insurance products, and support daily office operations.

The ideal candidate is personable, detail-oriented, and able to multi-task in a fast-paced environment. Previous customer service experience and strong communication skills are a plus; training and licensing support are provided.