Customer Service Pro - Finance & Invoicing

Marlin Leasing Corp; Mount Laurel Township (NJ); On-site; USD 28,000 - 32,000; Full time

Job summary

PEAC Solutions in Mount Laurel, NJ is seeking a Customer Service Specialist for a full-time role. You will promptly address inquiries by phone and email, maintain professional relationships with customers, and collaborate with the care team to stay informed about products and company policies.

The ideal candidate has 1–3 years of customer service experience, handles high-volume calls, communicates clearly, and is comfortable learning new software. Competitive pay and benefits offered.

Qualifications

• High School Diploma or GED required.
• 1–3 years of customer service or call center experience in a financial organization preferred.
• High volume phone experience.
• Ability to work independently with strong written and verbal communication.
• Detail oriented and consistently professional; proficient with MS Office and learning proprietary software.

Responsibilities

• Answer a minimum quota of customer calls daily, addressing concerns, changes, invoicing questions, late charges, or payment history.
• Maintain efficient talk times to gather information and provide timely resolutions.
• Collaborate in a fast-paced team environment to minimize customer wait times and deliver superior service.
• Demonstrate understanding of accounts receivable, payment application, and account reconciliation.
• Process adjustment requests and use authorized company software to process payments accurately.
• Update customer records and manage correspondence via mail, email, and fax; navigate multiple software applications.

Skills

Customer service

Communication skills

Phone handling

Attention to detail

Independent

Education

High School Diploma or GED

Tools

Service Cloud

Microsoft Office

Outlook

CyberSource

OnBase

Job description

PEAC Solutions in Mount Laurel, NJ is seeking a Customer Service Specialist for a full-time role. You will promptly address inquiries by phone and email, maintain professional relationships with customers, and collaborate with the care team to stay informed about products and company policies.

The ideal candidate has 1–3 years of customer service experience, handles high-volume calls, communicates clearly, and is comfortable learning new software. Competitive pay and benefits offered.