Customer Service Pro — Fast-Paced Center, Bonus & Benefits

FASTSIGNS #160102; Tempe (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Competitive Pay

Paid Vacation and Holidays

Performance Bonus

Ongoing Training Opportunities

Job summary

FASTSIGNS #160102 in Tempe, AZ is hiring a Customer Service Representative to join our team. You will be the first point of contact for customers, help prepare estimates, manage work orders, and ensure on-time delivery of finished signs and graphics.

This role emphasizes customer relationship building, teamwork, and effective communication across email, phone, in-person visits, and client sites. A high school diploma and 2–3 years in retail or counter sales are preferred, with opportunities for

Qualifications

• 2–3 years of retail or counter sales experience preferred.
• High school diploma or equivalent.
• Outgoing, responsive, eager to learn and has the ability to build relationships.
• Great listening and organization skills.
• Ability to sit for long periods (4 hours or more).
• Ability to view a computer screen for long periods (4 hours or more).
• Ability to work under pressure to output high volume, high-quality work.

Responsibilities

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
• Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
• Work with customers in numerous ways such as email, telephone, in-person and at their place of business
• Build long-lasting relationships by turning prospects into long term clients.

Skills

Excellent listening skills

Strong organizational skills

Customer service mindset

Education

High school diploma or equivalent

Job description

FASTSIGNS #160102 in Tempe, AZ is hiring a Customer Service Representative to join our team. You will be the first point of contact for customers, help prepare estimates, manage work orders, and ensure on-time delivery of finished signs and graphics.

This role emphasizes customer relationship building, teamwork, and effective communication across email, phone, in-person visits, and client sites. A high school diploma and 2–3 years in retail or counter sales are preferred, with opportunities for