Customer Service Pro — ESOP Growth & Support

lumbermens; Byron Township (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

ESOP (Employee Stock Ownership Plan)

Medical, Dental, Vision

401(k)

Paid time off

Paid holidays

Job summary

Lumbermen's is seeking a Customer Service Representative to join the Byron Center Specialty Division. You will support customers and suppliers, quote products, manage orders, and collaborate with production to ensure timely delivery across Michigan, Indiana, and Toledo markets.

The role emphasizes a friendly, professional demeanor and dependable performance in a fast-paced, team-owned environment.

Qualifications

• High School diploma or GED required; college degree preferred.
• Excellent written and verbal communication skills.
• Ability to work cooperatively with employee owners.

Responsibilities

• Living Out Lumbermen's culture and values in daily work.
• Modeling safety and being a team player.
• Quoting products accurately and promptly.
• Managing inventory levels.
• Answering customer/vendor inquiries and resolving issues.
• Entering incoming orders accurately and efficiently.
• Collaborating with production team to ensure timely completion and delivery of orders.

Skills

Customer service

Communication

Dependable

Team player

MS Office

Excel

Multitasking

Attention to detail

Education

High School diploma/GED

Tools

Microsoft Office

Excel

Job description

Lumbermen's is seeking a Customer Service Representative to join the Byron Center Specialty Division. You will support customers and suppliers, quote products, manage orders, and collaborate with production to ensure timely delivery across Michigan, Indiana, and Toledo markets.

The role emphasizes a friendly, professional demeanor and dependable performance in a fast-paced, team-owned environment.