Customer Experience & Quotes Specialist (ESOP)

Lumbermen's; Byron Township (MI); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

ESOP (Employee Stock Ownership Plan)

Medical, dental, vision, and life保险

401(k)

Paid time off

Paid holidays

Training and development

Flexible spending/Health savings conta

Job summary

Lumbermen’s Byron Center Specialty Division in Michigan is seeking a Customer Service Representative to partner with customers and suppliers, handling quotes, orders and inventory for the Michigan, Indiana and Toledo markets.

Join a 100% employee-owned culture that emphasizes dependable work, strong communication, teamwork and accurate data entry, with benefits including ESOP, medical/dental insurance, 401(k) and paid time off.

Qualifications

• High School diploma or GED is required; college degree preferred.
• 2–5 years of professional customer service experience.
• Proficient in Microsoft Office applications.
• Strong written and verbal communication skills.
• Ability to move between multiple tasks effectively.
• Well organized with attention to detail.

Responsibilities

• Quote products accurately and promptly for customers.
• Manage inventory levels and coordinate with production.
• Answer inbound customer and supplier inquiries.
• Enter orders accurately and efficiently.
• Collaborate with production to ensure on-time delivery.

Skills

Strong communication

Dependable

Team-oriented

Multitasking

Task management

Organized

Education

High School diploma/GED

College degree preferred

Tools

Microsoft Office

Microsoft Excel

Job description

Lumbermen’s Byron Center Specialty Division in Michigan is seeking a Customer Service Representative to partner with customers and suppliers, handling quotes, orders and inventory for the Michigan, Indiana and Toledo markets.

Join a 100% employee-owned culture that emphasizes dependable work, strong communication, teamwork and accurate data entry, with benefits including ESOP, medical/dental insurance, 401(k) and paid time off.