Customer Service Pro: Equipment & Rentals $100 Bonus

U-Haul; Scottsdale (AZ); On-site; USD 21,000 - 29,000; Full time

Job summary

U-Haul in Scottsdale, AZ is seeking a Customer Service Representative who thrives by helping others. You will be the face of our service, assisting customers with U-Haul products, using U-Scan tech to manage rentals, and supporting teams to ensure smooth journeys for customers.

The role offers on-the-job education, a fast-paced team environment, and opportunities to advance as you gain hands-on experience with equipment inspections, billing, and insurance options.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High School Diploma or equivalent

Job description

U-Haul in Scottsdale, AZ is seeking a Customer Service Representative who thrives by helping others. You will be the face of our service, assisting customers with U-Haul products, using U-Scan tech to manage rentals, and supporting teams to ensure smooth journeys for customers.

The role offers on-the-job education, a fast-paced team environment, and opportunities to advance as you gain hands-on experience with equipment inspections, billing, and insurance options.