Customer Service Pro - DailyPay + Benefits (St. Louis)

Trinity Services Group; St. Louis (MO); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Plan with Company

Paid Time Off (PTO)

Tuition Reimbursement

Paid Training

Career Advancement Opportunities

Life Insurance & AD&D Coverage

Voluntary Benefits

Job summary

Keefe is hiring a Customer Service Representative to support Access Securepak and Access Corrections in the St. Louis metro area. You will handle orders, answer status inquiries, and provide product knowledge with friendly, timely service. This full-time role comes with benefits.

Starting wage $19.50/hour, $300 hiring bonus, and monthly bonus up to $300. Training is four weeks, Mon-Fri 8am–4pm; shifts are Mon–Fri 2pm–11pm and Sat 10am–4pm. Must live in the St.

Qualifications

• High school diploma or GED, or equivalent experience.
• Able to work days, evenings, Saturdays and holidays.
• Four-week training from 8am–4pm, Mon–Fri.
• Basic PC and Microsoft Office skills.
• Customer service experience preferred.
• Excellent verbal and written communication.
• Must type 30 wpm.
• Must be 18+ and reside in the St. Louis metro area.

Responsibilities

• Provide inbound customer service phone and chat support.
• Process orders, deposits, track shipments and answer questions.
• Perform a variety of administrative tasks from calls or chats.
• Meet established performance metrics and quality standards.
• Complete other duties assigned by management.

Skills

Customer service

Typing 30 wpm

MS Office

Verbal & written communication

Education

High school diploma or GED

Tools

MS Office Suite

Job description

Keefe is hiring a Customer Service Representative to support Access Securepak and Access Corrections in the St. Louis metro area. You will handle orders, answer status inquiries, and provide product knowledge with friendly, timely service. This full-time role comes with benefits.

Starting wage $19.50/hour, $300 hiring bonus, and monthly bonus up to $300. Training is four weeks, Mon-Fri 8am–4pm; shifts are Mon–Fri 2pm–11pm and Sat 10am–4pm. Must live in the St.