Customer Service Pro - Call Center with Benefits

MHC Property Management, LP; Biloxi (MS); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

a generous 401(k) employer match

Paid vacations, holidays, and sick时间

Job summary

Equity LifeStyle Properties (ELS) in Biloxi, Mississippi, is seeking a Customer Service Representative-7 to join its team. You’ll answer calls, learn product and policy information, and help customers with accurate data entry to keep records clean.

This role emphasizes friendly communication and reliable service; you’ll navigate several systems to resolve inquiries, with a focus on creating positive experiences for residents and guests across North America.

Qualifications

• High school diploma or equivalent required.
• 1+ years of call center experience.
• Dedication to exceptional customer service.
• Excellent written and verbal communications skills.

Responsibilities

• Answer incoming customer service calls promptly, professionally and within established performance standards and criteria.
• Maintain current knowledge of company services and policies to respond correctly to customer inquiries.
• Verify and enter accurate customer information to ensure the integrity of customer paperwork and records.
• Respond to customer needs, questions or problems in an efficient and thorough manner.
• Navigate multiple computer systems.

Skills

Customer service

Verbal communication

Written communication

Call center experience

Education

High school diploma or equivalent

Job description

Equity LifeStyle Properties (ELS) in Biloxi, Mississippi, is seeking a Customer Service Representative-7 to join its team. You’ll answer calls, learn product and policy information, and help customers with accurate data entry to keep records clean.

This role emphasizes friendly communication and reliable service; you’ll navigate several systems to resolve inquiries, with a focus on creating positive experiences for residents and guests across North America.