Bilingual Customer Service & Showroom Associate

Gypsum Management and Supply; Riverside (OH); On-site; USD 22,000 - 37,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability & Life Insurance

Wellness Benefits

401(k) Retirement Plan

Employee Stock Purchase Program

Paid Holidays & Vacation Days

Professional Growth Opportunities

Development & Training Programs

Job summary

SRS Distribution Inc. is hiring a Customer Service Representative in Perris, CA. The role focuses on delivering exceptional customer service across phone, in-person, and written communications while handling orders, inquiries, and problem resolution.

Training on building materials for drywall will be provided. The position emphasizes professional interaction with customers, inventory upkeep, and use of order-entry systems in a fast-paced setting, with benefits and potential bonuses discussed

Qualifications

• High school diploma or GED required.
• Ability to self-manage and interact comfortably with the public.
• Strong organizational skills and attention to detail.
• Bilingual preferred.
• Strong computer skills.
• Communicate professionally, both verbally and in writing.

Responsibilities

• Provide professional phone, face-to-face, and written customer communications.
• Greet customers and determine problems, orders, or reasons for calling.
• Identify when to route questions to sales staff.
• Take orders at the sales counter and over the phone.
• Use company computer systems for order entry.
• Complete sales orders and tender cash sales.
• Develop product knowledge to assist customers.
• Maintain a clean and properly stocked showroom.

Skills

Communication skills

Public interaction

Organization

Bilingual

Computer skills

Professional writing

Education

High school diploma or GED

Job description

SRS Distribution Inc. is hiring a Customer Service Representative in Perris, CA. The role focuses on delivering exceptional customer service across phone, in-person, and written communications while handling orders, inquiries, and problem resolution.

Training on building materials for drywall will be provided. The position emphasizes professional interaction with customers, inventory upkeep, and use of order-entry systems in a fast-paced setting, with benefits and potential bonuses discussed