Customer Service Pro — Benefits, Growth & Discount

Lowe's; Concord (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is seeking a Customer Service Associate to greet customers, help them find products, and provide friendly service in a store environment in North Carolina. You may assist across departments and support inventory tasks while prioritizing customer satisfaction and efficient checkout processes.

The role supports flexible schedules and offers benefits like health insurance, tuition assistance, a company-matching 401(k), employee stock purchase, a 10% associate discount, and the Track to the

Qualifications

• 6 months experience using a computer, including inputting/accessing/modifying information.
• 6 months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and basic arithmetic.
• Able to perform duties with prolonged standing and other physical requirements.
• Minimally lift 25 lbs.
• 6 months of retail and/or customer service experience (preferred)
• Bi-lingual skills (preferred)
• Certification in trade related to department (preferred)

Responsibilities

• Welcome customers to Lowe’s and deliver friendly, professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by stocking shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive items on time.
• Cross-train in other areas of the store to improve customer service.
• Prepare department merchandise (e.g., tint/mix paint, cut/stock materials) based on customer needs.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer basics

Retail tech usage

Basic arithmetic

Standing/sitting tolerance

Lifting up to 25 lbs

Education

Retail/customer service preference

Job description

Lowe’s is seeking a Customer Service Associate to greet customers, help them find products, and provide friendly service in a store environment in North Carolina. You may assist across departments and support inventory tasks while prioritizing customer satisfaction and efficient checkout processes.

The role supports flexible schedules and offers benefits like health insurance, tuition assistance, a company-matching 401(k), employee stock purchase, a 10% associate discount, and the Track to the