Customer Service & Policy Support Specialist | Flexible Hours

State Farm Agent; Carmel (IN); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

No nights or weekends

Bonus based on performance

Flexible schedule

Opportunity for advancement

Training & development

Job summary

State Farm Agent in Carmel, IN is looking for a Customer Service Representative to join Shawn Higgins' team. You will generate exceptional customer experiences while assisting customers with policy changes and answering inquiries. This role offers no nights or weekends, performance bonuses, and flexible scheduling to promote work-life balance.

Your focus will be on maintaining accurate records and resolving customer inquiries effectively. With a commitment to helping families, you will play a vital role in serving the community.

Qualifications

• Strong communication and interpersonal skills essential for customer interaction.
• Attention to detail and ability to multitask is crucial.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

State Farm Agent in Carmel, IN is looking for a Customer Service Representative to join Shawn Higgins' team. You will generate exceptional customer experiences while assisting customers with policy changes and answering inquiries. This role offers no nights or weekends, performance bonuses, and flexible scheduling to promote work-life balance.

Your focus will be on maintaining accurate records and resolving customer inquiries effectively. With a commitment to helping families, you will play a vital role in serving the community.