Customer Service Rep — Flexible Schedule, Growth & Bonus

Shawn Higgins - State Farm Agent; Carmel (IN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

No Nights or Weekends

Bonus based on performance

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Shawn Higgins - State Farm Agent is looking for a Customer Service Representative in Carmel, Indiana. This role emphasizes exceptional customer experiences to support a successful insurance agency.

You will resolve customer inquiries, maintain detailed records, and assist with claims while also providing policy information. Ideal candidates are customer-focused and detail-oriented, with a passion for community service and opportunities for internal growth.

Qualifications

• Exceptional customer service skills and attention to detail.
• Experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Experience in customer service

Job description

Shawn Higgins - State Farm Agent is looking for a Customer Service Representative in Carmel, Indiana. This role emphasizes exceptional customer experiences to support a successful insurance agency.

You will resolve customer inquiries, maintain detailed records, and assist with claims while also providing policy information. Ideal candidates are customer-focused and detail-oriented, with a passion for community service and opportunities for internal growth.