Insurance Customer Experience Specialist — Flexible Schedule

State Farm Agent; Monument (CO); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k) matching

Dental insurance

Free food & snacks

Job summary

State Farm Agent in Monument, CO is seeking a Customer Service Representative - State Farm Agent Team Member to deliver exceptional service, answer inquiries, and support clients with policy information.

You will coordinate with agency teammates, process policy changes, handle claims, and help the community manage risks. The role offers a competitive salary, flexible schedule, benefits, and opportunities for advancement.

Qualifications

• Clear communication and interpersonal skills required.
• Attention to detail and ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Detail-oriented

Customer service experience

Job description

State Farm Agent in Monument, CO is seeking a Customer Service Representative - State Farm Agent Team Member to deliver exceptional service, answer inquiries, and support clients with policy information.

You will coordinate with agency teammates, process policy changes, handle claims, and help the community manage risks. The role offers a competitive salary, flexible schedule, benefits, and opportunities for advancement.