Customer Service Pharmacy Technician in Sandy Springs

Energy Jobline ZR; Sandy Springs (GA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Job summary

Specialty Rx, Inc. seeks a Pharmacy Technician licensed in Georgia to join our team. You will handle data-entry tasks, answer phones, and manage customer orders and inquiries onsite, with responsibilities including triaging faxes and clarifying orders.

Ideal candidates have LTC pharmacy experience, knowledge of medications, and strong attention to detail. A HS diploma is required, and ECM/ computer skills are a plus. This is an onsite shift from 2:30pm to 11:00pm with rotating weekends.

Qualifications

• Active GA Pharmacy Technician license required.
• Previous experience in pharmacy, LTC pharmacy experience preferred.
• Knowledge of brand name and generic medications.
• Strong attention to detail and organizational skills.
• Moderate to advanced computer skills required.
• Great telephone etiquette a must.
• High school diploma or equivalent.

Responsibilities

• Perform duties assigned by the Data Entry Manager.
• Answer phones and respond to orders, re-orders and general customer inquiries.
• Handle and resolve client complaints and inquiries in a timely manner.
• Triage incoming faxes by facility/department and in accordance with cutoff times.
• Clarify orders as needed

Skills

Attention to detail

Telephone etiquette

Organizational skills

Brand/generic meds knowledge

Good communication

Education

GA Pharmacy Technician License

High school diploma or equivalent

Tools

Computer skills

ECM knowledge

Job description

At Specialty Rx, Inc., our mission is to provide exceptional service guided by our CARE culture — Commitment, Accountability, Respect, and Excellence. The highest priority of each employee is to deliver top-quality service to our customers and colleagues, whether directly or through supporting others. This job description outlines the primary responsibilities through which employees embody our CARE values and contribute to the company’s mission of outstanding service

Responsibilities:

• Perform duties assigned by the Data Entry Manager
• Answer phones and respond to orders, re-orders and general customer inquiries
• Handle and resolve client complaints and inquiries in a timely manner
• Triage incoming faxes by facility/department and in accordance with cutoff times.
• Clarify orders as needed

Qualifications:

• Active GA Department of Health, Pharmacy Technician Licensed required
• Previous experience in pharmacy
• LTC pharmacy experience
• Knowledge of brand name and generic medications
• Strong attention to detail and organizational skills
• Moderate to advanced computer skills required
• Great telephone etiquette a must
• Frameworks / ECM knowledge a plus
• High school diploma or equivalent

Shift:

• 2:30pm-11:00pm with rotating weekends and holidays.
• Onsite

Company Benefits:

• We offer a competitive salary and benefit package

EEO Statement

SpecialtyRx, Inc. is fully committed to employing a diverse workforce. We recruit and retain talented individuals without regard to , , age, marital status, , veteran status, and or any other status protected by federal, state, or local law.

EO/Minorities//Disabled/Veterans