Customer Service Pharmacy Technician

City of Lincoln; Orlando (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive salary and benefits

Job summary

Specialty Rx, Inc. is a pharmacy services provider seeking a Pharmacy Technician Data Entry Specialist to support customer orders and inquiries in our Orlando facility. This role requires a current Florida Pharmacy Technician license and familiarity with pharmacy workflows.

You will work 2:30pm-11:00pm onsite, collaborating with the Data Entry Manager to ensure accurate processing, timely responses, and adherence to CARE values.

Qualifications

• Active FL Board of Pharmacy license as Pharmacy Technician is required.
• Previous experience in a pharmacy setting.
• LTC pharmacy experience preferred.
• Knowledge of brand name and generic medications.
• High school diploma or equivalent.

Responsibilities

• Perform duties assigned by the Data Entry Manager.
• Answer phones and respond to orders, re-orders and general customer inquiries.
• Handle and resolve client complaints and inquiries in a timely manner.
• Triage incoming faxes by facility/department and in accordance with cutoff times.

Skills

Attention to detail

Organizational skills

Strong computer skills

Education

High school diploma or equivalent

Active FL Board of Pharmacy license (Pharmacy Technician)

Tools

ECM knowledge

Pharmacy software

Job description

• Job Category #customerservice
• Employee Type Full Time
• Required Degree High school

Contact information

Description

At Specialty Rx, Inc., our mission is to provide exceptional service guided by our CARE culture — Commitment, Accountability, Respect, and Excellence. The highest priority of each employee is to deliver top-quality service to our customers and colleagues, whether directly or through supporting others. This job description outlines the primary responsibilities through which employees embody our CARE values and contribute to the company’s mission of outstanding service

Responsibilities

• Perform duties assigned by the Data Entry Manager
• Answer phones and respond to orders, re-orders and general customer inquiries
• Handle and resolve client complaints and inquiries in a timely manner
• Triage incoming faxes by facility/department and in accordance with cutoff times.
• Clarify orders as needed

Qualifications

• Active FL Board of Pharmacy, Pharmacy Technician Licensedrequired
• Previous experience in pharmacy
• LTC pharmacy experience preferred
• Knowledge of brand name and generic medications
• Strong attention to detail and organizational skills
• Moderate to advanced computer skills required
• Frameworks / ECM knowledge a plus
• High school diploma or equivalent

Shift

• 2:30pm-11:00pm with rotating weekends and holidays.
• Onsite

Company Benefits

• We offer a competitive salary and benefit package

EEO Statement

SpecialtyRx, Inc. is fully committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation and gender identity or any other status protected by federal, state, or local law.