Customer Service Pathway Associate - Hybrid Growth

Brother International Corporation; Bartlett (TN); Hybrid; USD 18,000 - 26,000; Full time

Benefits offered by this job

Hybrid schedule

Educational assistance

Health insurance

Tuition reimbursement

401(k) matching

Two days WFH

Job summary

Brother International Corporation in Bartlett, TN is launching the Customer Service Development Program, a full-time, entry-level path designed to build your career in customer service. You start as a Development Associate, learning about our products, systems, and customer-centric approach by shadowing teammates, completing training, and gaining hands-on experience.

Over 12–18 months you advance through Senior Associate and then join the core team as a representative.

Qualifications

• Previous experience in roles with direct customer interaction.
• Strong customer advocacy and problem solving.
• Comfort using computers and common software for research and support.

Responsibilities

• Learn products and systems by shadowing and training, delivering customer support.
• Progress through stages with promoted roles and raises within the program timeline.

Skills

Customer service

Customer focus

Tech savvy

Eager to learn

Adaptable

Job description

Brother International Corporation in Bartlett, TN is launching the Customer Service Development Program, a full-time, entry-level path designed to build your career in customer service. You start as a Development Associate, learning about our products, systems, and customer-centric approach by shadowing teammates, completing training, and gaining hands-on experience.

Over 12–18 months you advance through Senior Associate and then join the core team as a representative.