Customer Service & Paperwork Specialist - Sales Office

CarMax Business Services; Hoover (AL); On-site; USD 35,000 - 45,000; Full time

Job summary

CarMax Business Services in Hoover, Alabama is seeking a customer-focused Business Office Associate to deliver exceptional service in a fast-paced environment. Responsibilities include processing sales paperwork, managing cash transactions, and mentoring new staff. Ideal candidates will have strong customer service skills, attention to detail, and PC proficiency including Microsoft Excel. Flexible shifts are available, requiring some nights and weekends, and all associates wear company-supplied clothing.

Qualifications

• Ability to read and maintain accurate records.
• Intermediate PC skills required including word processing and spreadsheets.
• Ability to prioritize and multi-task in a deadline-oriented environment.

Responsibilities

• Provide exceptional customer service in a fast-paced environment.
• Process paperwork associated with sales and auditing.
• Mentor new Business Office Associates and train store departments.

Skills

Customer service

Organizational skills

Multi-tasking

PC skills

Tools

Microsoft Excel

Job description

CarMax Business Services in Hoover, Alabama is seeking a customer-focused Business Office Associate to deliver exceptional service in a fast-paced environment. Responsibilities include processing sales paperwork, managing cash transactions, and mentoring new staff. Ideal candidates will have strong customer service skills, attention to detail, and PC proficiency including Microsoft Excel. Flexible shifts are available, requiring some nights and weekends, and all associates wear company-supplied clothing.