Customer Service & Paint Solutions Specialist

Sherwin-Williams; Rochester (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Employee discounts

Retirement benefits

Job summary

Sherwin-Williams is hiring a Customer Service Specialist to support wholesale and retail customers, determine needs, and recommend solutions. You will help resolve customer concerns, maintain product knowledge, and support store sales goals.

Located at Store #1678 in Rochester, NY, the role offers comprehensive benefits and a strong emphasis on service and teamwork. Responsibilities include in-person and phone assistance, processing transactions, merchandising, and occasional deliveries.

Qualifications

• Must be at least eighteen years old and legally authorized to work in the US.
• Excellent customer service and sales focus to meet store goals.
• Ability to lift up to 50 lbs and handle physical store duties.
• Willingness to work evenings and weekends as needed.

Responsibilities

• Ensure high levels of customer satisfaction through sales service.
• Assist customers in person and over the phone by determining needs and presenting products.
• Process sales transactions accurately and follow store policies.
• Maintain in-stock products, stock shelves, and set up displays.
• Tint and mix products, as needed, to customer specifications.
• Load/unload delivery trucks and assist in deliveries when required.

Skills

Customer service

Sales

Phone support

Multilingual

Education

High School diploma or GED

Job description

Sherwin-Williams is hiring a Customer Service Specialist to support wholesale and retail customers, determine needs, and recommend solutions. You will help resolve customer concerns, maintain product knowledge, and support store sales goals.

Located at Store #1678 in Rochester, NY, the role offers comprehensive benefits and a strong emphasis on service and teamwork. Responsibilities include in-person and phone assistance, processing transactions, merchandising, and occasional deliveries.