Customer Service & Orders Specialist — Fast-Paced Weekly Pay

Kids for the Future; Houston (TX); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) retirement plan with company 
+

Paid time off and holidays

Life and disability insurance

Employee Assistance Program

Job summary

Royal Manufacturing is seeking a Customer Service Representative in Houston, TX to service clients, build relationships, process orders, and maintain order organization on-site. The role requires self-motivation and the ability to work under pressure in a fast-paced environment.

The position is full-time and on-site, with starting pay of $18.00 per hour, and a benefits package including health, dental, and vision insurance, a 401(k) match, paid time off, life and disability insurance, and an

Qualifications

• High School Diploma or GED.
• 1 year of experience working in customer service in a fast paced environment.
• Strong knowledge of computer applications, specifically Microsoft Office Suite.

Responsibilities

• Builds relationships within internal departments and clients to create mutually beneficial efforts, attitudes, and procedures.
• Resolves problems/issues while being helpful and sensitive to clients’ needs.
• Answers phones and responds to client requests.
• Liaises with credit department on client releases as needed
• Obtains purchase orders (PO) from client-based systems; verifies PO with order to ensure accuracy, and inputs purchase orders into company-based software.
• Maintains and distributes daily schedules for field staff; communicates client requirements.
• Schedules service calls and troubleshoots with field staff concerning services over the phone.
• Prepare and send billing documentation for client orders to accounting department
• Other responsibilities as assigned by supervisor

Skills

Communication skills

Teamwork

MS Office

Education

High School Diploma or GED

Job description

Royal Manufacturing is seeking a Customer Service Representative in Houston, TX to service clients, build relationships, process orders, and maintain order organization on-site. The role requires self-motivation and the ability to work under pressure in a fast-paced environment.

The position is full-time and on-site, with starting pay of $18.00 per hour, and a benefits package including health, dental, and vision insurance, a 401(k) match, paid time off, life and disability insurance, and an