Customer Service & Order Specialist (Pizza POS)

Domino's Pizza; Festus (MO); On-site; USD 26,000 - 36,000; Full time

Job summary

Domino's Pizza in Festus, MO is seeking a friendly Customer Service Representative to join our team. You will answer phone orders, provide excellent service, handle transactions, and support food prep in a fast-paced environment.

Flexibility to work weekends and holidays is required, and basic computer literacy for POS systems is needed. Prior customer service experience is a plus, with a high school diploma or equivalent preferred.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience a plus.
• Flexibility to work weekends and holidays.
• Basic computer literacy for POS systems.

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently.
• Provide exceptional customer service, addressing inquiries and resolving issues promptly.
• Process cash and credit card transactions.
• Assist in pizza preparation and other food-related tasks as needed.
• Maintain a clean and organized work environment.
• Collaborate with team members to ensure smooth operations during busy periods.
• Handle multiple tasks simultaneously in a fast-paced environment.
• Lift up to 25 lbs. when necessary.
• Adhere to company policies and food safety regulations.

Skills

Customer service

Communication skills

Multitasking

Attention to detail

Friendly demeanor

Education

High school diploma or equivalent

Tools

POS systems

Job description

Domino's Pizza in Festus, MO is seeking a friendly Customer Service Representative to join our team. You will answer phone orders, provide excellent service, handle transactions, and support food prep in a fast-paced environment.

Flexibility to work weekends and holidays is required, and basic computer literacy for POS systems is needed. Prior customer service experience is a plus, with a high school diploma or equivalent preferred.