Customer Service & Order Specialist — Fast-Paced Growth

Domino's Pizza; Richland Township (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

401k

Pizza discounts

Career growth opportunities

Full training

Job summary

Domino's in Richland Township, IA is seeking a Customer Service Representative to handle calls, online orders, and in-store inquiries with a friendly, professional approach.

You will enter orders accurately, assist with menu questions, upsell where appropriate, and contribute to a clean, efficient store environment while working evenings, weekends, and holidays as needed. This role offers full training, growth opportunities within the Domino's brand, and a fun, fast-paced team atmosphere.

Qualifications

• A team player who is punctual and has a positive attitude.
• Friendly and comfortable talking to customers.
• Able to work efficiently in a fast-paced environment.
• Strong verbal communication with customers and co-workers.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store

Skills

Team player

Punctual

Positive attitude

Friendly to customers

Verbal communication

Adapt to fast-paced env

Job description

Customer Service Rep (01788) - 1027 Main St

• Full-time
• Job Category Org: Store Customer Service Rep

Come Work for #1 Pizza Company in the world! Join our team, apply today!

As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through.

Responsibilities:

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store

Job Requirements:

• A team player who is punctual and has a positive attitude!
• A fun and friendly person, who is comfortable talking to customers.
• Ability to work efficiently in a fast-paced environment.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends, and/or holidays.
• You are at least 16 years of age.
• A fun, rewarding and fast paced working environment
• Full training with an industry leading brand
• Health insurance
• 401k
• Excellent career with great opportunities for internal promotion.
• Awesome discounts on Pizza!

All your information will be kept confidential according to EEO guidelines.

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