Customer Service & Orders Specialist

SCOTT PETROLEUM; Belzoni (MS); On-site; USD 17,000 - 21,000; Full time

Job summary

Scott Petroleum, Inc. is seeking a Customer Service Representative to join our team. This role involves handling customer orders by phone and in person, dispatching delivery orders to drivers, and maintaining inventory totals.

You will greet customers, provide product information, and handle inquiries and complaints professionally. The position emphasizes safety, adherence to cash handling procedures, and a team-oriented environment.

Qualifications

• High school diploma or equivalent preferred.
• Friendly and approachable demeanor with excellent communication skills.
• Ability to work independently and as part of a team.
• Basic computer skills for operating cash registers and recording transactions.

Responsibilities

• Handling customer orders by phone and in person.
• Dispatch delivery orders to drivers.
• Maintaining daily and monthly inventory totals.
• Greet and assist customers in a friendly and courteous manner.
• Provide information about products.
• Handle customer inquiries, complaints, and requests professionally and efficiently.
• Follow safety guidelines and protocols to ensure a safe working environment.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Tools

Cash registers

Job description

Scott Petroleum, Inc. is seeking a Customer Service Representative to join our team. This role involves handling customer orders by phone and in person, dispatching delivery orders to drivers, and maintaining inventory totals.

You will greet customers, provide product information, and handle inquiries and complaints professionally. The position emphasizes safety, adherence to cash handling procedures, and a team-oriented environment.