Customer Service Specialist – Fuel & Convenience

LE025 Scott Petroleum, Inc.; United States; Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

On-the-job training

Descripción de la vacante

Scott Petroleum Corporation is seeking a Customer Service Representative to join our team in the United States. This role focuses on delivering friendly, efficient service to customers in-store and by phone, handling orders, answering questions, and guiding customers through product information.

The position offers on-the-job training, opportunities to develop customer service skills, and a chance to work as part of a team in a fast-paced retail environment.

Formación

• High school diploma or equivalent preferred.
• Friendly and approachable demeanor with excellent communication skills.
• Ability to work independently and as part of a team.
• Basic computer skills for operating cash registers and recording transactions.

Responsabilidades

• Handle customer orders by phone and in person.
• Dispatch delivery orders to drivers.
• Maintain daily and monthly inventory totals.
• Greet and assist customers in a friendly and courteous manner.
• Provide information about products.
• Handle customer inquiries, complaints, and requests professionally and efficiently.
• Follow safety guidelines and protocols to ensure a safe working environment.
• Adhere to company policies and procedures, including cash handling and store security.

Conocimientos

Communication skills

Friendly demeanor

Teamwork

Cash register basics

Educación

High school diploma or equivalent

Herramientas

Cash registers

Descripción del empleo

Scott Petroleum Corporation is seeking a Customer Service Representative to join our team in the United States. This role focuses on delivering friendly, efficient service to customers in-store and by phone, handling orders, answering questions, and guiding customers through product information.

The position offers on-the-job training, opportunities to develop customer service skills, and a chance to work as part of a team in a fast-paced retail environment.