Customer Service & Order Support Specialist

Express Employment Professionals - Cincinnati East; Neosho (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Holiday Pay

401(k)

Vacation Pay

Life Insurance

Prescription Drug Reimbursement

Referral Bonuses

Job summary

Express Employment Professionals of Neosho is seeking a friendly, organized Customer Service Representative to join our team. You will assist customers, process orders, and provide excellent service over the phone and in person.

This role emphasizes accurate order entry, clear communication, and teamwork to ensure orders are handled efficiently. Prior customer service or order-entry experience is preferred but not required.

Qualifications

• Strong communication and customer service skills.
• Basic computer and data entry experience.
• Excellent attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Professional and friendly demeanor.
• Previous customer service or order-entry experience is preferred but not required.

Responsibilities

• Take customer orders and ensure all information is accurate.
• Enter and process orders in a timely manner.
• Assist customers with product inquiries and order-related questions.
• Answer incoming phone calls and direct them as needed.
• Provide excellent customer service and build positive customer relationships.
• Maintain accurate records and documentation of customer orders.
• Work with team members to ensure orders are completed efficiently and correctly.

Skills

Communication

Customer Service

Data Entry

Attention to Detail

Multitasking

Professionalism

Job description

Express Employment Professionals of Neosho is seeking a friendly, organized Customer Service Representative to join our team. You will assist customers, process orders, and provide excellent service over the phone and in person.

This role emphasizes accurate order entry, clear communication, and teamwork to ensure orders are handled efficiently. Prior customer service or order-entry experience is preferred but not required.