Customer Service & Order Specialist

Reeb Millwork Corp.; Bethlehem (Northampton County); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive Pay

Quarterly Bonus

Comprehensive benefits package

Company-Paid Life Insurance

401(k) with Employer match

Paid Vacation & Holidays

Job summary

Reeb Millwork Corp. is seeking a Customer Service Rep to provide exceptional service and support to customers. This role involves processing orders, resolving complaints, and maintaining strong customer relationships within a values-based organization.

The ideal candidate has 3+ years of customer service experience and excellent problem-solving and computer skills. Join a company committed to employee impact and growth.

Qualifications

• 3+ years related customer service experience.
• Strong computer skills, including MS Office.
• Ability to resolve customer complaints effectively.

Responsibilities

• Provide information to customers about products and services.
• Process customer orders and monitor deliveries.
• Resolve customer complaints and ensure satisfaction.
• Maintain positive relationships with internal and external customers.

Skills

Customer service experience

General computer knowledge

Problem-solving

Education

High School Graduate or GED

Associate degree preferred

Job description

Reeb Millwork Corp. is seeking a Customer Service Rep to provide exceptional service and support to customers. This role involves processing orders, resolving complaints, and maintaining strong customer relationships within a values-based organization.

The ideal candidate has 3+ years of customer service experience and excellent problem-solving and computer skills. Join a company committed to employee impact and growth.