Customer Service & Upselling Specialist - Bonus Eligible

Reeb Millwork Corp.; Northern (KY); Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive Pay

Quarterly Bonus

Comprehensive benefits

Company-Paid Life Insurance

401(k) with Employer match

Paid Vacation & Holidays

Job summary

Reeb Millwork Corp. is seeking a Customer Service Rep to join our VALUES based organization. The candidate will be responsible for providing stellar customer service, processing orders, and resolving customer complaints. A high school diploma and 3+ years of customer service experience are required. Benefits include competitive pay, quarterly bonus eligibility, and a comprehensive benefits package.

Join us and EVOLVE your future at Specialty Building Products!

Qualifications

• High School Graduate or GED required, with an associate degree preferred.
• 3+ years of related customer service experience.

Responsibilities

• Confer with customers by telephone to provide information, take orders, and answer questions.
• Keep records of customer interactions and monitor orders for correct delivery.
• Resolve customer complaints by researching order history.
• Maintain positive relationships with internal and external customers.
• Provide stellar customer service and exceed customer expectations.

Skills

Customer service

Communication

Problem-solving

MS Office

Education

High School Graduate

Associate degree preferred

Tools

General computer knowledge

Job description

Reeb Millwork Corp. is seeking a Customer Service Rep to join our VALUES based organization. The candidate will be responsible for providing stellar customer service, processing orders, and resolving customer complaints. A high school diploma and 3+ years of customer service experience are required. Benefits include competitive pay, quarterly bonus eligibility, and a comprehensive benefits package.

Join us and EVOLVE your future at Specialty Building Products!