Customer Service & Operations Specialist II

sefl; Abilene (TX); On-site; USD 30,000 - 37,000; Full time

Job summary

sefl is seeking a Customer Service Administrator 2 to support the Service Center with clerical duties across customer service, scheduling, dispatch, payroll, and HR tasks. You will respond to customer inquiries about shipments and billing, schedule deliveries, assist drivers, and help with data entry and reports.

The role requires a high school diploma or GED, basic computer skills, and the ability to manage multiple tasks.

Qualifications

• High School Diploma or GED required.
• 6 months related or office experience required.
• Strong communication and multitasking abilities; computer skills.

Responsibilities

• Answer calls and respond to customer questions about shipments and billing.
• Schedule delivery appointments and assist drivers with issues.
• Enter payroll and hours into the system and support service center managers.

Skills

Customer service

Multi-tasking

Microsoft Office

Data entry

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Excel

Multi-line phone systems

Job description

sefl is seeking a Customer Service Administrator 2 to support the Service Center with clerical duties across customer service, scheduling, dispatch, payroll, and HR tasks. You will respond to customer inquiries about shipments and billing, schedule deliveries, assist drivers, and help with data entry and reports.

The role requires a high school diploma or GED, basic computer skills, and the ability to manage multiple tasks.