Customer Service Operations Manager
Guhring, Inc.
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Job summary
Guhring, Inc. in Brookfield, WI, is seeking a Customer Service Manager to lead the customer service team and ensure outstanding service. You will develop procedures, monitor metrics, coach staff, and coordinate orders and communications with sales.
The role emphasizes process improvement, cross-functional collaboration, and implementing systems such as SAP and CRM to enhance customer satisfaction. First shift, full-time, on-site position in Wisconsin.
Job description
Guhring, Inc. in Brookfield, WI, is seeking a Customer Service Manager to lead the customer service team and ensure outstanding service. You will develop procedures, monitor metrics, coach staff, and coordinate orders and communications with sales.
The role emphasizes process improvement, cross-functional collaboration, and implementing systems such as SAP and CRM to enhance customer satisfaction. First shift, full-time, on-site position in Wisconsin.
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