Customer Service & Operations Administrator — 2nd Shift

Southeastern Freight Lines; Birmingham (AL); On-site; USD 29,687 - 36,520; Full time

Job summary

Southeastern Freight Lines is looking for a Customer Service Administrator 2 in Birmingham, AL to handle clerical duties that support operational functions at the Service Center. Responsibilities include scheduling delivery appointments, responding to customer inquiries, and entering data into the payroll system.

The ideal candidate will possess a High School Diploma or GED, have strong customer relations skills, and be proficient with Microsoft Office applications.

Join a family-founded company that values service and community engagement.

Qualifications

• 6 months of related experience and/or previous office experience.
• Ability to pass background check and alcohol and drug test.
• Can manage multiple tasks with interruptions.

Responsibilities

• Respond to customer inquiries regarding shipments and billing.
• Assist in scheduling delivery appointments.
• Compile driver hours of service and complete driver log summaries.

Skills

Customer relations skills

Computer skills

Microsoft Office applications

Multi-line phone systems

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Excel

Job description

Southeastern Freight Lines is looking for a Customer Service Administrator 2 in Birmingham, AL to handle clerical duties that support operational functions at the Service Center. Responsibilities include scheduling delivery appointments, responding to customer inquiries, and entering data into the payroll system.

The ideal candidate will possess a High School Diploma or GED, have strong customer relations skills, and be proficient with Microsoft Office applications.

Join a family-founded company that values service and community engagement.