Customer Service Officer

Theadventuremarketing; Baton Rouge (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Avalonvi is seeking a professional and sales-focused Customer Service Officer to engage with customers, understand their needs, and recommend products and services that provide value.

You will build relationships, assist customers, and work toward measurable sales goals, collaborating with team members to achieve satisfaction and growth.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Confident, professional, and customer-focused personality.
• Goal-oriented and motivated to achieve results.
• Strong relationship‑building and problem‑solving abilities.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self‑moved.
• Previous experience in sales, customer service, retail, hospitality, or account support is a plus but not required.

Responsibilities

• Engage with customers and provide friendly, professional assistance.
• Identify customer needs and recommend appropriate products or services.
• Present product and service information to support purchasing decisions.
• Identify and pursue sales opportunities through customer interactions.
• Build strong customer relationships and encourage repeat business.
• Support promotional and customer acquisition initiatives.
• Maintain accurate customer and sales records.
• Collaborate with team members to achieve sales and customer satisfaction goals.
• Participate in ongoing sales training and professional development.

Skills

Strong communication

Interpersonal skills

Customer-focused

Goal-oriented

Relationship-building

Problem-solving

Organizational skills

Multitasking

Reliability

Adaptability

Education

High school diploma or equivalent

Job description

About Us

AtAvalonvi, we specialize in strategic, real-world marketing solutionsthat help brands connect with people where it matters most — face toface, in physical spaces, and through impactful brand experiences.Frombrand positioning to on-the-ground campaigns, we bring ideas to lifebeyond screens.

Job Summary

We are seeking a professional and sales-focused Customer Service Officer to engage with customers, understand their needs, and recommend products and services that provide value. This role is ideal for individuals who enjoy building relationships, assisting customers, and working toward measurable sales goals.

Responsibilities

• Engage with customers and provide friendly, professional assistance.
• Identify customer needs and recommend appropriate products or services.
• Present product and service information to support purchasing decisions.
• Identify and pursue sales opportunities through customer interactions.
• Build strong customer relationships and encourage repeat business.
• Support promotional and customer acquisition initiatives.
• Maintain accurate customer and sales records.
• Collaborate with team members to achieve sales and customer satisfaction goals.
• Participate in ongoing sales training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Confident, professional, and customer-focused personality.
• Goal-oriented and motivated to achieve results.
• Strong relationship‑building and problem‑solving abilities.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self‑motived.
• Previous experience in sales, customer service, retail, hospitality, or account support is a plus but not required.