Customer Service & Office Assistant — Growth & Benefits

Lanz Plumbing, Heating & Cooling; Champaign (IL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

Retirement benefits

Paid vacations

Holidays

Career advancement opportunities

Job summary

Lanz Heating & Cooling in Champaign, IL is seeking a full-time Customer Service Representative - Office Assistant to keep administrative operations running smoothly. You will be on the phone and at the computer, dispatching service calls and informing clients of times and delays.

Qualified candidates have a high school diploma or equivalent, can type 30 WPM, know the local area, and can read maps. Benefits include health insurance, retirement, paid vacations, and career growth opportunities.

Qualifications

• High school diploma or equivalent.
• Ability to type at least 30 WPM.
• Knowledge of geographic area served.
• Map reading ability.

Responsibilities

• Answer phones and assist clients with scheduling and information.
• Dispatch service calls to field technicians and inform clients of arrival times.
• Reschedule appointments as needed and verify services performed satisfactorily.
• Prepare weekly budget revenue reports and promote Lanz Comfort Family Plans.
• Perform various office duties to ensure smooth operations.

Skills

Typing speed 30 WPM

Geographic area knowledge

Map reading ability

Education

High school diploma or equivalent

Job description

Lanz Heating & Cooling in Champaign, IL is seeking a full-time Customer Service Representative - Office Assistant to keep administrative operations running smoothly. You will be on the phone and at the computer, dispatching service calls and informing clients of times and delays.

Qualified candidates have a high school diploma or equivalent, can type 30 WPM, know the local area, and can read maps. Benefits include health insurance, retirement, paid vacations, and career growth opportunities.