Customer Service & Office Administrator

Temco-Logistics; Tucson (AZ); On-site; USD 23,000 - 25,000; Full time

Job summary

Temco Logistics in Tucson, AZ seeks a Customer Service Representative to be the first point of contact for customers, handling inquiries, resolving issues, and ensuring satisfaction. The role requires a high school diploma and at least 2 years in customer service or admin work; strong communication, organization, and proficiency with MS Office are needed; ERP experience is a plus.

You will answer calls and emails, track orders and deliveries, support installation coordination, and collaborate

Qualifications

• 2+ years of customer service or admin experience.
• Excellent written and verbal communication; problem-solving.
• Proficient in MS Office; able to manage multiple tasks.

Responsibilities

• Provide customers with order, delivery status and product details.
• Answer calls and emails promptly and assist with inquiries.
• Ensure customer satisfaction through follow-up and installation services.
• Escalate unresolved issues to the supervisor as needed.
• Prepare reports and collaborate with other departments to support operations.

Skills

Customer service

Communication

Organization

MS Office

Education

High school diploma

Tools

ERP systems

Job description

Temco Logistics in Tucson, AZ seeks a Customer Service Representative to be the first point of contact for customers, handling inquiries, resolving issues, and ensuring satisfaction. The role requires a high school diploma and at least 2 years in customer service or admin work; strong communication, organization, and proficiency with MS Office are needed; ERP experience is a plus.

You will answer calls and emails, track orders and deliveries, support installation coordination, and collaborate