Retail Customer Service & Merchandising Specialist

H-E-B; Austin (TX); On-site; USD 30,000 - 38,000; Full time

Job summary

H-E-B is seeking a Customer Service Representative to maintain a well-stocked department and deliver superior service. You will stock and rotate items daily, manage inventory for freshness, and keep back areas ready for night crews.

You’ll assist shoppers, answer questions, and help locate products while upholding safety and sanitation standards. Responsibilities include maintaining signage, supporting store displays, and adhering to SOPs.

Qualifications

• HS Diploma or GED (or equivalent) required.
• Strong communication and writing skills.
• Excellent planning and organizing abilities.

Responsibilities

• Stock and rotate products daily and keep department clean and organized.
• Assist with inventory control and back room readiness for night crew.
• Ensure accurate shelf tags and signage; prepare signage as needed.
• Provide superior customer service and help customers locate products.

Education

HS Diploma or GED (or equivalent)

Job description

H-E-B is seeking a Customer Service Representative to maintain a well-stocked department and deliver superior service. You will stock and rotate items daily, manage inventory for freshness, and keep back areas ready for night crews.

You’ll assist shoppers, answer questions, and help locate products while upholding safety and sanitation standards. Responsibilities include maintaining signage, supporting store displays, and adhering to SOPs.