Customer Experience & Merchandising Associate

H-E-B; Houston (TX); On-site; USD 21,000 - 25,000; Full time

Job summary

H-E-B in Houston is seeking a Customer Service Representative to maintain a well-stocked department while delivering superior service. You will stock, rotate products daily, operate with safety and sanitation standards, and assist customers in selecting items.

Responsibilities include inventory control, setting up displays, tagging, and responding to customer questions. You will support back-room readiness for night crews and trucks, while embracing teamwork and strong communication.

Qualifications

• Strong customer service skills - Required
• Communication and interpersonal skills - Required
• Reading and writing skills - Required
• Planning and organizing skills - Required
• HS Diploma or GED (or equivalent) - Required
• Completion of Company Orientation and Safety Training upon hire

Responsibilities

• Stocks and rotates items as needed and assists with inventory control
• Organizes, cleans, and maintains back area for night crew and incoming trucks
• Builds and maintains store displays; prepares signage as needed
• Provides superior customer service and helps customers locate products
• Merchandises products effectively and uses suggestive selling techniques
• Cleans and sanitizes sales floor and equipment; follows safety procedures

Skills

Customer service

Communication

Interpersonal skills

Reading and writing skills

Planning and organizing

Education

HS Diploma or GED

Job description

H-E-B in Houston is seeking a Customer Service Representative to maintain a well-stocked department while delivering superior service. You will stock, rotate products daily, operate with safety and sanitation standards, and assist customers in selecting items.

Responsibilities include inventory control, setting up displays, tagging, and responding to customer questions. You will support back-room readiness for night crews and trucks, while embracing teamwork and strong communication.