Customer Service & Merchandising Associate

H-E-B; Irving (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H-E-B is seeking a Customer Service Representative to provide superior customer service while keeping the department well-stocked and maintained. You will stock, rotate products daily, and uphold safety and sanitation standards in all areas.

You will assist customers, answer questions, help them locate merchandise, build displays, and support multiple departments during night and day shifts. Good communication and organization are essential in this role.

Qualifications

• Strong customer service skills - required.
• Excellent communication and interpersonal skills.
• Reading and writing skills - required.
• Planning and organizing skills - required.

Responsibilities

• Stocks and rotates items daily while maintaining cleanliness.
• Assists with inventory; loads, unloads, and moves product.
• Maintains signage and organizes back area for night crew and incoming trucks.
• Provides superior customer service and helps customers locate items.

Skills

Strong customer service

Communication skills

Reading and writing

Planning and organizing

Education

HS Diploma or GED (or equivalent)

Job description

H-E-B is seeking a Customer Service Representative to provide superior customer service while keeping the department well-stocked and maintained. You will stock, rotate products daily, and uphold safety and sanitation standards in all areas.

You will assist customers, answer questions, help them locate merchandise, build displays, and support multiple departments during night and day shifts. Good communication and organization are essential in this role.