Customer Experience & Merchandising Specialist

H-E-B; Corpus Christi (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

H-E-B in Corpus Christi, TX is seeking a Customer Service Representative to stock, rotate, and maintain a clean, organized department. You will assist with inventory, prepare back areas for night crews, and ensure accurate shelf tags and displays while delivering excellent customer service.

Responsibilities include assisting customers, answering questions, expanding sales with effective product placement, and adhering to safety and sanitation standards.

Qualifications

• Customer service experience preferred in retail or grocery settings.
• Ability to read and follow written instructions and signage.
• Strong verbal communication and interpersonal skills.
• Ability to plan and organize tasks to support store operations.

Responsibilities

• Stock and rotate products daily, maintain department standards.
• Assist with inventory control and handle loads/unloads for trucks.
• Keep back area tidy and prepare displays and signage as needed.
• Ensure shelf tags, signage, and displays are accurate and attractive.
• Maintain safety, sanitation, and shrinkage standards across the department.
• Provide superior customer service and help shoppers locate products.

Skills

Strong customer service skills

Communication & interpersonal skills

Reading & writing skills

Planning & organizing skills

Education

HS Diploma or GED

Job description

H-E-B in Corpus Christi, TX is seeking a Customer Service Representative to stock, rotate, and maintain a clean, organized department. You will assist with inventory, prepare back areas for night crews, and ensure accurate shelf tags and displays while delivering excellent customer service.

Responsibilities include assisting customers, answering questions, expanding sales with effective product placement, and adhering to safety and sanitation standards.