Customer Service & Merchandising Specialist

H-E-B; Burleson (TX); On-site; USD 32,000 - 40,000; Full time

Job summary

H-E-B in Burleson, TX is seeking a Customer Service Representative to maintain a well-stocked department and deliver superior service. You will stock, rotate products daily, and uphold safety and sanitation standards while assisting customers.

Responsibilities include stocking, signage, backroom prep, and providing helpful product guidance. The role requires strong communication, reliability, and the ability to lift up to 30 lbs, sometimes more during heavy periods.

Qualifications

• Strong customer service skills required.
• Good communication and interpersonal abilities.
• Reading and writing proficiency required.
• Planning and organizing tasks effectively.

Responsibilities

• Stock and rotate items daily while maintaining department cleanliness.
• Assist with inventory, loading/unloading, and backroom organization.
• Ensure shelf tags and signage accuracy; prepare signage as needed.
• Provide superior customer service and help customers locate products.
• Merchandise products using effective sales techniques.
• Maintain food safety, sanitation, and SOP compliance.

Skills

Customer service

Communication

Time management

Organizational skills

Education

HS Diploma or GED

Job description

H-E-B in Burleson, TX is seeking a Customer Service Representative to maintain a well-stocked department and deliver superior service. You will stock, rotate products daily, and uphold safety and sanitation standards while assisting customers.

Responsibilities include stocking, signage, backroom prep, and providing helpful product guidance. The role requires strong communication, reliability, and the ability to lift up to 30 lbs, sometimes more during heavy periods.