Customer Experience Specialist

H-E-B; Dripping Springs (TX); On-site; USD 21,000 - 26,000; Full time

Job summary

H.E.B. in Texas seeks a Customer Service Representative to keep a well-stocked department and deliver superior service. You will stock, rotate products, assist with inventory, and help customers find items while upholding safety and sanitation standards.

This role supports multiple departments including Beauty, Drugstore, Grocery, and more, requiring excellent communication and organizational skills. HS diploma or GED is required.

Qualifications

• Strong customer service skills - Required.
• Communication and interpersonal skills - Required.
• Reading and writing skills - Required.
• Planning and organizing skills - Required.

Responsibilities

• Stocking: Stocks and rotates items as needed; assists with inventory control; organizes back area for night crew and incoming trucks; maintains shelf tags and signage.
• Customer Service: Provides superior customer service; answers questions and helps customers locate merchandise.
• Sales: Merchandises products effectively; uses suggestive selling techniques to meet customer needs and boost department sales.
• Food Safety / Sanitation: Cleans and sanitizes sales floor and equipment; adheres to SOPs and safety procedures.

Education

HS Diploma or GED (or equivalent)

Job description

H.E.B. in Texas seeks a Customer Service Representative to keep a well-stocked department and deliver superior service. You will stock, rotate products, assist with inventory, and help customers find items while upholding safety and sanitation standards.

This role supports multiple departments including Beauty, Drugstore, Grocery, and more, requiring excellent communication and organizational skills. HS diploma or GED is required.